Hello! Chad Ericson here, a service advisor who looks forward to helping solve your automotive needs. My career began in 2022, and I strive to learn more about the business to provide the best service for my guests and assist my coworkers. Representing a brand that embodies quality, transparency, and pride in workmanship feels great. Our management goes above and beyond to ensure we have the training we need to exceed our customers' expectations. Guests enjoy my consistency, detailed explanations, professional demeanor, and commitment to high-quality service. We aim to please, and it feels great knowing our work allows customers to be confident that their vehicle will serve them well now and in the future. When I'm not working hard, I love spending my free time with family and friends or watching sports – go, Razorbacks!
4.9 / 5 based on 847 ratings (431 written reviews)
Awesome
— Andy T. ,
Amazing like always
— Javier S. ,
Chad is the cooliest!
— Lila I. ,
Great!!!! I thought I was on the schedule to get my car done, but it ended up I wasn’t and he made it work out… and was very kind and efficient!!!! I was very thankful!!
— Debra B. ,
Wonderful! He's smart, friendly and knowledgeable
— Linda M. ,
His updates and communication were excellent I felt valued as a customer
— Richard S. ,
Always very good experience w Chad and rest of staff. Service is great, and am happy to have dedicated Mazda mechanics work on my CX9!
— Mitchell H. ,
It was great
— Scott K. ,
Honor... Integrity... Honesty... Genuine character. To some these are mere words. But should you be privileged enough to have Chad as your service rep, it will become crystal clear that such people do exist, and embody such high ideals. Chad is a rare breed and I have had the pleasure of him being my rep a few times at Luther Brookdale Mazda. Words do not sufficiently exist to express how blessed I have been to have Chad in my corner.
— Matthew O. ,
Always looks at my best interest at fairest price
— Samuel H. ,