About Chad
Hello! Chad Ericson here, a service advisor who looks forward to helping solve your automotive needs. My career began in 2022, and I strive to learn more about the business to provide the best service for my guests and assist my coworkers. Representing a brand that embodies quality, transparency, and pride in workmanship feels great. Our management goes above and beyond to ensure we have the training we need to exceed our customers' expectations. Guests enjoy my consistency, detailed explanations, professional demeanor, and commitment to high-quality service. We aim to please, and it feels great knowing our work allows customers to be confident that their vehicle will serve them well now and in the future. When I'm not working hard, I love spending my free time with family and friends or watching sports – go, Razorbacks!
Customer rating
4.9 / 5 based on 896 ratings (462 written reviews)
Recent reviews
Worked with Chad several times. Very courteous and helpful to assure a smooth intake for maintenance. My experience with him is excellent.
— Jennifer B. ,
Very helpful and friendly. Great at explaining things that need to be done.
— Dale C. ,
Chad is always great, he patiently answers all of my question, keeps me updated on the status of my car, and of course, is always smiling.
— Diane L. ,
All needs were met
— Sharon B. ,
chill vibes, good service, 10/10 no notes
— Elizabeth M. ,
I had a great experience with Chad in the service department of Luther Brookedale Mazda. Chad explained the need to replace my car battery (in terms I could understand) and gave me tips/suggestions on how to prevent it from happening again.
— Natalie J. ,
Great Experience! Chad provides the best customer service.
— Cindy P. ,
Chad is very knowledgeable and did a great job communicating my car's issues.
— Greg G. ,
Excellent!
— Craig S. ,
Chad has been working with us for sometime with our service needs. He is courteous, knowledgeable and patient with our questions. He should be commended for his work ethic! I look forward to working with him with all our Mazda needs!
— Katherine I. ,