I've been a Service Advisor for two decades, helping customers keep their vehicles running smoothly. My background includes a Diploma in Automotive, Diesel, and Industrial technology from Universal Technical Institute. I currently work at Luther Brookdale Mazda Mitsubishi, and bring that hands on vehicle experience to ensuring clients receive accurate information and quality service.
4.9 / 5 based on 351 ratings (208 written reviews)
Tyler has been amazing caring for my car service needs. He is an excellent communicator and provides explanation of service needs.
— Kathryn S. ,
Tyler was kind, helpful and explained everything that was being done to my car during my visit to Luther Service department. Appreciated the great communication.
— Tracy T. ,
Tyler has been fantastic every time I have been in for service. I’m at a point where I want to work with him when I come for service.
— Steven D. ,
Tyler is an exceptionally knowledgeable adviser. He works quickly and always maintains a high level of professionalism. I’m truly impressed by the quality of his work.
— Aleksey G. ,
Very good. Ty is always polite and makes sure my car is well taken care of
— Jane S. ,
I had a great experience working with Tyler at Brookdale Mazda when I brought my vehicle in to have a mechanism within the tailgate repaired. They didn’t have the parts initially, so I had to come back, and I was really impressed that Tyler remembered me right away when I pulled in. The repair was completed much faster than I expected, and Tyler made the whole process easy and pleasant. Highly recommend!
— Kiersten S. ,
He was very attentive and helpful, personable and answered all questions.
— Helen R. ,
Excellent service
— Keletee K. ,
Tyler has always been extremely helpful and friendly when I have come in. He has done his best to make service happen timely and accurately. I very much appreciate and enjoy when I see him behind the counter knowing I will be taken care of!
— Ragan G. ,
I adore Tyler! He is an awesome service advisor. He always makes me feel welcomed and gives me excellent customer service. He is always friendly and makes me laugh while also delivering professionalism and kindness. I would recommend him to family and friends any day of the week if they needed service at a Mazda location.
— Kaliya S. ,